Proudly Canadian
TOLL FREE: 888-544-0369 | In Montréal 514-544-0369
Shipping and Delivery for Ceilume and MirroFlex
Shipping
Ground shipping to any province in Canada is a flat fee of $45.00 for Ceilume and MirroFlex 2x2 and 2x4 panels, and $60.00 for 4x8 MirroFlex wall panels (minimum quantities required, see product details). We ship all eligible ceiling tile and wall panel orders via the common carrier of our choice (UPS, Fedex, Purolator or Canada Post).
Signature Requirement
For your protection against loss, theft, or damage, all orders are automatically shipped with a signature requirement.
If you are not available to sign, please plan to have your order shipped to an alternate address (your work, a neighbour, or a family member) where someone will be present to sign for your shipment and verify that it has arrived safely or to note any problems in the unlikely event they should occur.
If this is not an option for you, please contact us directly and we will gladly work with you to make other arrangements.
Large Orders
Often times an order may be too large or heavy to be shipped with a ground carrier. In these cases we use an LTL (Less than Truck Load) common carrier, also known as freight. The shipping costs that are automatically charged to an order will not be affected or changed.
If an LTL carrier is used for shipping an order then the following restrictions will apply:
On lift-gate deliveries, the transport company has a special truck that will lower the merchandise down to the ground.
If you have a delivery truck driver do additional services, make sure you ask them specifically what the charges will be to assist you in moving any product. Any and all of those charges are the responsibility of you the customer. If you have any concerns regarding delivery, please give us a call and we will be happy to be of service.
Shipping and Delivery for Embassy Ceiling
Shipping
Freight curb-side shipping to any province in Canada (excluding Territories). We ship all eligible ceiling tile orders via the freight carrier of our choice.
The Embassy Ceiling System is too large or heavy to be shipped with a ground carrier
In these cases we ship using an LTL (Less than Truck Load) common carrier, also known as freight.
If an LTL carrier is used for shipping an order then the following restrictions will apply:
On lift-gate deliveries, the trucking company has a special truck that will lower the merchandise down to the ground.
If you have a delivery truck driver do additional services, make sure you ask them specifically what the charges will be to assist you in moving any product. Any and all of those charges are the responsibility of you the customer. If you have any concerns regarding delivery, please give us a call and we will be happy to be of service.
Signature Requirement
For your protection against loss, theft, or damage, all shipments are automatically shipped with a signature requirement.
If you are not available to sign, please plan to have your order shipped to an alternate address (your work, a neighbour, or a family member) where someone will be present to sign for your shipment and verify that it has arrived safely or to note any problems in the unlikely event they should occur.
If this is not an option for you, please contact us directly and we will gladly work with you to make other arrangements.